GDPR Compliance
Last updated: January 16, 2026
1. Introduction
nuzur is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page explains your rights under GDPR and how we protect your personal data.
2. Scope and Application
The GDPR applies to the processing of personal data of individuals within the European Economic Area (EEA). If you are located in the EEA, you have specific rights regarding your personal data, which we respect and uphold.
3. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
3.1 Consent
When you provide explicit consent for specific processing activities, such as marketing communications or optional features.
3.2 Contract Performance
Processing necessary to perform our contract with you, such as providing our services and managing your account.
3.3 Legal Obligation
Processing required to comply with legal obligations, such as tax and accounting requirements.
3.4 Legitimate Interests
Processing necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring security.
4. Your GDPR Rights
Under GDPR, you have the following rights:
4.1 Right to Access
You have the right to request access to your personal data and receive information about how we process it.
4.2 Right to Rectification
You can request correction of inaccurate or incomplete personal data.
4.3 Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data when it is no longer necessary for the purposes it was collected.
4.4 Right to Restriction of Processing
You can request that we limit the processing of your personal data in certain circumstances.
4.5 Right to Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
4.6 Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
4.7 Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling.
4.8 Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time.
5. Exercising Your Rights
To exercise any of your GDPR rights, please contact us at gdpr@nuzur.com. We will respond to your request within 30 days.
6. Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection strategy. You can contact our DPO at dpo@nuzur.com.
7. International Data Transfers
When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. When you delete your account, we will delete or anonymize your personal data within 90 days.
9. Data Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and GDPR compliance
- Incident response and breach notification procedures
10. Data Breach Notification
In the event of a data breach, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
11. Children's Data
Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.
12. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.
13. Contact Information
For any questions about GDPR compliance or to exercise your rights, please contact us:
- GDPR Requests: gdpr@nuzur.com
- Data Protection Officer: dpo@nuzur.com
- General Privacy: privacy@nuzur.com
- Support: support@nuzur.com